Returns & Exchanges
At Organic Basics, we want you to feel good in what you wear. If your eco-friendly essentials aren't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original sustainable packaging, ensuring all tags are attached and the products are in their original, unwashed condition.
Ship It Back
Print your prepaid shipping label, attach it to the parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing